This is the preferred method of payment. You can sign up through our Utility Billing page, to Create an Account or pay your bill online with Quick Pay.
a. This service is fast, convenient, and payments can be made 24/7. b. This is a free service. No convenience fee. c. You can now sign up for e-bill meaning your bills will be emailed to you moving forward. This is a new recently added feature. If you want to go paperless, please log in, and select it. d. You can also print past and present bill copies.
Pay By Phone
The Pay by Phone option is automated. Call 866-279-4130. You will want to have your account number handy.
a. This is a fast way to pay by phone when you do not wish to use the online bill payment feature. b. This is a free service. No convenience fee!
Mail Your Payment
You can continue to mail your payment if you wish. Although, the cost of postage is getting higher! Please consider paying your bill online or by phone.
City of Palestine 504 N Queen St. Palestine, TX 75801
Pay In Person
We enjoy seeing our customers and will continue to accept payments in person. Please understand that during peaks periods, you may have to wait in line for a bit.
You can pay in person by going to City Hall at 504 N Queen St. Monday - Thursday 8:00 am - 5:00 pm and Friday 9:00 am - 5:00 pm
Downloading a Draft Authorization Form and dropping it off with a voided check at City Hall, 504 N Queen St. You can also drop by City Hall at 504 N Queen St to pick up a Draft Authorization Form if you are unable to print one out.
For our residents' convenience, we have a payment drop box located conveniently behind City Hall at 504 N Queen St. accessible through Debard St. Envelopes are available for your convenience when making a drop box payment. Best of all, payments can be dropped off 24 hours a day, 7 days a week.
Accounts Disconnected for Non-Payment
If your account is disconnected for non-payment, please make the payment, then call customer service to ensure a reinstate order is created.