On 2/17/2021, the Texas Commission on Environmental Quality (TCEQ) required our public water system, City of Palestine Utilities Department, PWS ID 0010001 to issue a Boil Water Notice (BWN) to inform our customers that due to the presence of contaminants or an interruption in service, water from our system must be boiled prior to consumption.

Our system has taken the necessary corrective actions to restore adequate pressure, disinfectant levels, and/or bacteriological quality and has provided TCEQ with testing results that indicate that the water no longer requires boiling as of 2/24/2021.
Public Works 903-731-8423 or email pwadmin@palestine-tx.org.

You should flush ice makers, water dispensers, etc. for 3 to 5 minutes prior to using for drinking or cooking. Flushing simply means letting the water run to ensure that no contaminated water remains in your pipes. To flush automatic ice makers, allow them to run for one hour, discard all resulting ice and wash and sanitize the bin area(s). 

Flushing or emptying your hot water is not necessary. If you have not been home or your plumbing has been damaged and repaired, it is a good idea to flush your faucets for 2 minutes. For those who have been in their home using water as usual, flushing is not required.


There have been some complaints of a chlorine smell in the water. This is the last week that we are under a water burnout, so there is a chance that you will be able to smell it. Chlorine is important and used to kill disease-causing bacteria that the water or distribution pipes might contain.