Robert Sedgwick, Utilities Director(903) 731-8494
Robert Sedgwick, Utilities DirectorWater/Sewer/Garbage Billing
504 North Queen Street
(903)731-8409
The Utilities Department is open from 8:00 am to 5:00 pm, Monday through Friday. Repair or other trouble calls should be routed through our Secretary at the above number. Questions about Billing can be answered by our Customer Service Representatives at 731-8410. For after hours emergencies, please call 729-2254. We look forward to serving you.
It is the purpose of the Water Department to provide a high quality potable water supply to meet state and federal standards for residential, commercial, reserve and fire demand. The City of Palestine has rights to twenty-five (25) million gallons of water a day from Lake Palestine. Two ground water wells are also available for emergency use. The Water Treatment Plant is capable of treating ten (10) million gallons of water a day. An average of three (3) million gallons of water is treated daily. Peak demand for treatment is approximately 6.5 million gallons daily. The treatment facility is operational 24 hours a day, state approved with all operators state certified. The city is responsible for the operation, maintenance and construction of all water lines, involving over 250 miles of water lines and over 705 fire hydrants. The City maintains seven ground/elevated water storage tanks, which when full, contain 4,350,000 gallons of treated water. Up to 10 million gallons per day of treated water can be distributed throughout the city's distribution system.
Focus on long term planning
Comply with State and Federal water quality rules
Provide each employee with regulatory guidance as needed
Reduce sludge handling costs
Conduct planning meetings with key personnel
Maintain state of the art plant equipment
Train and educate employees
Study ways to handle and dispose of sludge
Focus on long term planning
Comply with State and Federal water quality rules
Provide each employee with regulatory guidance as needed
Get all valves operational
Conduct planning meetings with key personnel
Maintain water system (3-5 year CIP)
Train and educate employees
Install valves in critical areas