Robert Sedgwick, Utilities Director(903) 731-8494
Robert Sedgwick, Utilities DirectorWater/Sewer/Garbage Billing
504 North Queen Street
(903)731-8409
The Utilities Department is open from 8:00 am to 5:00 pm, Monday through Friday. Repair or other trouble calls should be routed through our Secretary at the above number. Questions about Billing can be answered by our Customer Service Representatives at 731-8410. For after hours emergencies, please call 729-2254. We look forward to serving you.
The purpose of the Wastewater Department is to treat and dispose of all wastewater discharged into the City's sanitary sewerage system. There are more than 100 miles of collection and out-fall lines for the collection and transmittal of all residential, commercial and industrial wastewater to the treatment facilities for processing. The Environmental Protection Agency requires that the City have a Pretreatment Program to protect the collection system, treatment facilities, and plant operating staff. Wastewater personnel conduct all activities related to this program.
Focus on long term planning
Comply with State and Federal water quality rules
Provide each employee with regulatory guidance as needed
Conduct planning meetings with key personnel
Maintain state of the art plant equipment
Train and educate employees