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Water/Sewer/Garbage Billing

The Customer Service Department bills and collects for water, wastewater, garbage, and other utility services rendered by the City thereby providing adequate operating funds. 

Customer service representatives are responsible for processing customer deposits, payments, delinquent notices, customer inquiries, drafts, and transfers of service. 


Documents:

 

 

 

 

 

  

 

Contact:

Cutomer Service Supervisor:
Courtney Acklin, Court Administrator
cpowers@palestine-tx.org
Ph: (903) 731-8420

Customer Service Represenatives:
Karen Giles
Victoria Minton
Amanda Norgaard

Mariela Zavala


504 N. Queen Street  
Palestine, TX 75801
Ph:  (903) 731-8400
Fax: (903) 731-8486

Hours:

8:00 am – 5:00 pm
Monday - Thursday

9:00 am – 5:00 pm
Friday