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Water/Sewer/Garbage Billing

Boil Water Notice Cancelled


The Customer Service Department bills and collects for water, wastewater, garbage, and other utility services rendered by the City thereby providing adequate operating funds. 

Customer service representatives are responsible for processing customer deposits, payments, delinquent notices, customer inquiries, drafts, and transfers of service. 


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Contact:

Cutomer Service Supervisor:
Teresa Herrera
therrera@palestine-tx.org
Ph: (903) 731-8409

Customer Service Represenatives:
Katherine Walker
Ph: (903) 731-8406

Amy Bain
Ph: (903) 731-8407

504 N. Queen Street  
Palestine, TX 75801
Fax: (903) 731-8486

Hours:

8:00 am – 5:00 pm
Monday - Friday